Section 1. 職場英語 Workplace English
1-1上班第一天First Day at Work
1-2辦公室英語 Office Talk
1-3總機／接待人員英語 A Busy Receptionist’s Day
1-4電話英語 Telephone English
1-5秘書實務英語 An Efficient Secretary
1-6工作協調與分派Delegating Assignments
1-7銀行英語 Banking English
Section 2. 出差英語 Travel English
2-1機場英語--辦理登機 At the Check-in Counter
2-2兌換外幣與購買免稅商品 Currency Exchange and Duty-Free Shop
2-3商務旅行A Key Business Trip
2-4出差旅遊Traveling on Business
2-5租車英語Renting a Car
2-6觀光諮詢At the Information Counter
2-7飯店英語Hotel English
2-8餐廳英語Restaurant English
2-9門市英語Store Promotions
2-10夏季購物樂Active Summer Fun
Section 3. 社交英語 Social English
3-1接待外國客戶Attending to Guests
3-2與客戶博感情A Warm Reception
3-3掌握正確的商務禮儀Business Etiquette
3-4商務餐會—談笑間掌握商機A Business Banquet
3-5球場生意經Talking Business on the Golf Course
Section 4. 商務英語 Business English
4-1外貿英語Sourcing Overseas Products
4-2與客戶接洽Communicating with Clients
4-3訂貨與下單Handling Your Orders Right
4-4業務拜訪A Successful Sales Call
4-5議價英語Price Negotiations
4-6談代理權Talking About a Distributorship
4-7談付款條件Payment Terms
4-8售後服務英語After-Sales Service
