1.?? ?業務往來 Business Contacts

1-1?? ?維繫舊客戶 Existing Customer Maintenance

1-1-1?? ?產品介紹 (對既有客戶) Product Introduction to Existing Customer

1-1-2?? ?新品上市 Notification of New Product Launch

1-1-3?? ?產品停產 Notification of Production Suspense

1-1-4?? ?恢復往來 Business Resuming

1-1-5?? ?同意代理 Agreement for Exclusive Agency



1-2?? ?開發新客戶 New Customer Development

1-2-1?? ?尋求合作 Exporter Looking for Customer

1-2-2?? ?公司介紹I? Company Profile I

1-2-3?? ?公司介紹II? Company Profile II

1-2-4?? ?產品介紹 （對首次見面客戶） Product Introduction to New Customer

1-2-5?? ?信用調查 Credit Investigation



1-3?? ?新產品開發 New Product Development

1-3-1?? ?產品評估 Product Evaluation

1-3-2?? ?產品開發 Product Development

1-3-3?? ?啟始會議 Kick-off Meeting

1-3-4?? ?會議記錄 Meeting Minutes

1-3-5?? ?送樣審核 PPAP Verification



2.?? ?商務活動 Commercial Activities

2-1?? ?參加商展 Participation in the Trade Exhibition

2-1-1?? ?報名參展 Application for Trade Exhibition

2-1-2?? ?邀請觀展 Invitation to the Trade Exhibition

2-1-3?? ?會展接待 Serving the Visitors

2-1-4?? ?展品介紹 Introduction of Exhibits

2-1-5?? ?展後拜訪 Visitation Plan to Potential Customer Meeting in the Exhibition



2-2?? ?商務旅行 Business Travel

2-2-1?? ?行程確認 Itinerary Confirmation

2-2-2?? ?簽證申請 Applying for Visa

2-2-3?? ?代訂航班 Flight Booking

2-2-4?? ?交通安排 Transportation Arrangement

2-2-5?? ?食宿預定 Restaurant & Hotel Reservation ?



2-3?? ?客戶來訪 Visitation

2-3-1?? ?人員介紹 Introduction of Company Staff

2-3-2?? ?公司介紹 Tour of Office Building

2-3-3?? ?參觀工廠 Factory Tour

2-3-4?? ?認證稽核 Certification

2-3-5?? ?招待用餐 Entertainment



3.?? ?社交公關 Social Intercourse

3-1?? ?公告通知 Announcement and Notification

3-1-1?? ?活動邀請 Invitation

3-1-2?? ?休假公告 Holiday Announcement

3-1-3?? ?人事異動 Reshuffle Announcement

3-1-4?? ?喬遷啟示 Removal Notification

3-1-5?? ?問卷調查 Questionnaire Survey



3-2?? ?人際互動 Interpersonal Communication

3-2-1?? ?表達祝賀 Expressing Congratulations

3-2-2?? ?表達弔唁 Expressing Condolence

3-2-3?? ?表達感謝 Expressing Appreciation

3-2-4?? ?表達歉意 Expressing Apology

3-2-5?? ?表達慰問 Expressing Solicitude

　　您是否也像作者一樣，年輕時總是訂下許多學習計畫，期許自己有所精進，但卻也總是給自己許多的藉口，最後虎頭蛇尾，無疾而終呢? 蘋果公司創辦人賈伯斯 (Steve Jobs) 說: “你想花你的餘生賣糖水，還是想要個可以改變世界的機會？(Do you want to spend the rest of your life selling sugared water or do you want a chance to change the world?)”。也許您我沒有改變世界這樣遠大的志向，但可以改變自己，提升自己，學習永遠是對自己最好的投資。



　　前一冊的《國貿英文說寫一本通》主要是以國貿流程為架構，以“買方（進口商）”及“賣方（出口商）”的角度帶入主題式【情境對話】及【英文書信】，本書以同樣的架構為基礎，談論除了國貿流程外，其它貿易實務中會碰觸到的商務主題，同樣在【知識補給】及【職場經驗談】單元提供商用知識及分享實務經驗，針對商務中極為實用的字彙及句型，甚至重複提列在【關鍵字彙】及【關鍵句型】中，並且加入新的單元【勵志小格言】，以生活、學習，及就業等等各方面古今中外的名言錦句來鼓勵讀者。