Greeting
Lesson1 Face-to-face greeting
Lesson2 Greeting over the telephone
Lesson3 Describing nationality & jobs
Lesson4 Describing job responsibilities
Arranging & Canceling Appointments
Lesson5 Making appointments
Lesson6 Rescheduling appointments
Lesson7 Canceling appointments
Lesson8 Setting up on-line meetings
Lesson9 Making reservations
Providing Product Information
Lesson10 Describing features (1)
Lesson11 Describing features (2)
Lesson12 Giving information of materials
Lesson13 Giving information of prices
Lesson14 Comparing qualities & prices (1)
Lesson15 Comparing qualities & prices (2)
Lesson 16 Requesting allowances
Lesson17 Showing preferences
Lesson18 Stating problems
Requesting Services
Lesson19 Dealing with complaints
Lesson20 Dealing with complaints & reimbursement
Lesson21 Making improvements in products & services
Lesson22 Sending mails in the post office
Lesson23 Sending documents
Lesson24 Wrapping up gifts
Ordering Food & Drink
Lesson 25 Ordering in the fast food restaurant
Lesson26 Ordering in the breakfast store
Lesson27 Ordering in the restaurant
Lesson 28 Ordering in the snack shop
Lesson29 Ordering in the Japanese restaurant
Enquiry of Direction
Lesson 30 Asking for location (1)
Lesson31 Asking for location (2)
Lesson32 Showing direction (1)
Lesson33 Showing direction (2)
Lesson34 Asking for the direction to take shuttle buses
Lesson35 Asking for the location of Internet sockets
Lesson36 Asking for the direction to 3-C stores
Lesson37 Asking for the direction to the gift shop at airport?
Lesson38 Asking for the direction to make photocopies
Lesson39 Asking for the direction to pick up city maps
Enquiry of schedule
Lesson40 Asking for the opening and closing schedule
Lesson41 Scheduling time to hold online meetings
Lesson42 Telling time
Lesson43 Asking for the flight schedule
Lesson44 Asking for the SPA room schedule
Lesson45 Asking for the round-trip consuming time
Exchanging Currency, Purchasing Tickets & Boarding the Plane
Lesson46 Currency exchange (1)
Lesson47 Currency exchange (2)
Lesson48 Buying tickets & checking in luggage at the airport
Lesson49 Checking in luggage at the airport
Lesson50 Saying farewell
