內容簡介 《May I Help You?餐飲旅館英文》是為因應國際化之趨勢,培養專業、英語能力佳的服務人才而設計的餐飲旅館從業人員教材。書中分為餐飲與旅館兩大主題,依服務流程來安排主題,讓學習者能循序漸進地學到實用且得體的英文用語,增強溝通與實務能力。本書主題餐飲篇:a 訂位a帶位a各類餐飲a 抱怨處裡a 結帳旅館篇:a訂房a登記入住a引領房客a客房服務a退房架構與特點a實用對話:以實際的對話闡明主題,幫助融入情境a課堂練習:各種活潑的角色扮演練習,訓練口語能力並激發學習興趣a彩圖資訊說明:以文字結合圖解來輔助說明主題,能透徹理解與加強記憶 a必備用語與字彙:條列實用句型與字彙a單元測驗:包含聽力、填空、圖解與文法題型,聽說讀寫一網打盡aCD:收錄各單元對話與聽力測驗,熟悉發音 適用對象:餐飲旅館從業人員餐旅觀光系所學生對餐旅英語有興趣的讀者 English for Hotels and Restaurants is designed for the purpose of training college students that are taking catering and hospitality courses or for those who are in this service industry and want to continue with their training. The subjects are divided into Restaurants (Part I) and Hotels (Part II) and arranged by the service procedures, which allow you to learn step by step and strengthen your practical skills. Contents and Featuresa Conversations aPair Work aPractical Illustrations aExpressions and WordsaExercisesaAudio CDs